Updated September 15, 2023
INSIGHT PRIVACY POLICY
This Privacy Policy applies to the Insight website application and mobile application (collectively, the “App”) owned by American Health Technology Group, LLC (“we,” “us,” and “our”). Our clients license the App from us and make it available to you for use in connection with staffing opportunities and placements. The App is designed for you to search for, review, and inquire about open assignments, collect and store documents required to be placed on assignment, and track your assignment history, all in connection with your relationship with one or more of our clients. We have created this Privacy Policy to tell you what information the App collects, how we use that information, and whom we will share that information with. If you are a resident of California, Colorado, or Virginia, please also review the relevant addendum specific to your state of residence, which is contained at the end of this Privacy Policy.
This Privacy Policy does not address the privacy practices of our clients or any other third parties that may collect information about you or your device that was obtained through the App. We are not responsible for the privacy practices of our clients or any third parties. If you click on a link in the App to a third-party website, you will be taken to a website we do not control. It is your choice to visit any third-party website, and you should carefully review the privacy policies of any third-party website before you visit them.
By using our App, you agree to the terms of this Privacy Policy and the accompanying Terms of Service, available at https://www.ahtgsolutions.com/insight-mobile-terms-of-service. You also consent to our use of the information we collect through the App as described in this Privacy Policy.
1. Information We Collect. While operating the App, we will collect, and you authorize us to collect, the following types of information:
(a) Personal Information. When you sign up to use the App, you will provide us with personal information about yourself, such as your name, physical address, email address, and phone number (collectively, the “Contact Information”). We also collect information you provide directly to us through the use of the App’s messaging system. We only collect Personal Information you share with us.
(b) Application Information. If you are a job candidate, when you fill out an application through the App to be eligible to work an assignment with one of our clients, we, on behalf of our client, may collect the following information with your explicit consent (where required and allowed by applicable law) (collectively the “Application Information”):
(i) State ID or driver's license
(ii) Government Identification Number such as a Social Security or Passport Number
(iii) Date of birth
(iv) Vaccination records
(v) Results of background check and information related to past convictions
(vi) Employment and education history along with other information contained in your resume or C.V.
(vii) Contact information for third parties listed as emergency contacts or references
(viii) Information related to citizenship and work authorization
(ix) Medical information required to be eligible to work an assignment
We only collect Application Information you share with us
(c) Other Information. We may automatically collect or receive additional information regarding you and your use of the App (“Other Information”). Such Other Information may include:
(i) From Your Activity. We may collect or receive information regarding:
(A) IP address, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable mobile device;
(B) date and time; and
(C) details regarding your activity on the App, your search queries, and other performance and usage data.
(D) Logs and session data when you access the App.
(ii) About Your Mobile Device. We may collect or receive information regarding:
(A) type of mobile device;
(B) advertising Identifier (“IDFA” or “AdID”);
(C) operating system and version (e.g., iOS, Android, or Windows);
(D) carrier; and
(E) network type (WiFi, 3G, 4G, LTE).
We retain your Personal Information, Application Information, and Other Information that was collected for the period of time necessary to provide you access to the App, to comply with applicable laws, and to adhere to our obligations to our clients (whichever is longer). We will also retain your personal data where we have an ongoing legitimate business need to do so. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.
2. How We Use Your Information.
(a) We and the client for which you submitted the information through our App has access to your Personal Information and Application Information. Our client may share some or all of your Personal Information and Application Information with facilities at which you wish to work and third party managed service providers and vendor management systems that perform services for our clients or the facility at which you wish to work. You Personal Information and Application Information is shared with the facilities at which you apply to work, whether directly or through transfer platforms or third parties acting on behalf of our client or the facility (e.g., a managed service provider, vendor management system provider).
(b) Our client for which you submitted information uses your Personal Information and Application Information to inform you about open positions, assess your suitability as a job candidate and your qualification for assignments, communicate with you about your applications and assignments, and inform you of issues related to your applications and assignments.
(c) We use your Personal Information to communicate with you and respond to requests from you regarding the App.
(d) We use Personal Information and Other Information to provide you with any alerts or push notifications that you request or authorize.
(e) We use your Personal Information, Application Information, and Other Information (collectively, “Information”) to operate, manage, maintain, improve, enhance, and evaluate our App, its usage, and our services.
(f) We use Information in an anonymized and aggregated form (that does not reveal your Personal Information or Application Information) to provide data analytics and other metrics for lawful purposes to ourselves and our affiliates, parent companies, clients, and other third parties.
(g) We may share Information with our affiliates, parent companies, investors, lenders, and insurers on an as-needed basis for business and other lawful purposes.
(h) We sometimes engage third-party companies and individuals to perform services involving the App. These third-party companies may have access to Information as necessary to perform their services and to the extent permitted by law. Examples of these third-party services include technical assistance, consultative advice, and administrative support.
(i) If we or our parent companies are involved in a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transaction and transferred to a third party as part of the transaction.
(j) To the extent permitted by law, we may also disclose the Information:
(i) when required by law, court order, subpoena, or other government or law enforcement authority or regulatory agency; or
(ii) whenever we believe disclosing such Information is necessary or advisable to protect the rights, property, or safety of us or others, including you.
3. How We Collect Your Information. We collect information from you in several ways, including by actively asking you for it. We collect information we receive directly from you, such as your Personal Information and Application Information described in Section 1. We also collect certain information from you passively regarding your activity on the App and information about your computer or mobile device used to access the App, as described in Section 1.
4. How We Protect Your Information. We take commercially reasonable steps to protect Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, because no security system is impenetrable, we cannot guarantee the security of our databases or the databases of the third parties with which we may share Information, nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the Internet.
5. App Stores; External Websites. The app store (e.g., Apple App Store or Google Play) from which you download the mobile application may collect Information and other data about you, your device, or your usage of the mobile application when you download, update, or use the mobile application. We have no control over the collection, use, and maintenance of this Information. You should review the privacy practices of the app store before using their services.
6. Important Notices to Non-U.S. Residents. The App and the servers and systems used to store Information collected from the App are located and operated in the United States. If you live outside of the United States, you consent to the transfer, processing, storage, maintenance, and use of your Information in the United States in accordance with the applicable law of the United States and its individual states. These privacy laws may not be as protective as the privacy laws of your home country.
7. Communication Preferences. We may deliver notifications to you via email or through your mobile device (e.g., push notifications). You can disable push notifications by changing the settings on the mobile application. However, as long as you maintain user credentials to the App, you cannot opt out of receiving emails related to the App (e.g., requests for support, notifications of changes to this Privacy Policy or Terms of Service).
8. Do Not Track Requests. We do not have tracking mechanisms or report tracking information within the App.
9. Use of Cookies and Other Tracking Technology. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We do not employ the use of Cookies or third-party analytics, geolocation trackers, or other similar tracking technology. However, the mobile application may gather required diagnostic data to keep the mobile application secure, up-to-date, and performing as expected on the devices it’s installed on. The data does not include personal content and is not shared with any third parties.
10. Minors. The App is not directed to or intended for children and individuals under the age of 18. Minors should not use the App. We will not knowingly collect Personal Information or Application Information from any child under the age of 16. If a child under the age of 16 has provided us with Personal Information or Application Information, a parent or guardian of that child may contact us and request that we delete the child’s Personal Information and or Application Information from our records.
11. Changes to This Privacy Policy. This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. These changes may include material changes. Any changes will be posted on the App. By accessing the App after we make any such changes to this Privacy Policy, you consent to those changes. Please refer back to this Privacy Policy on a regular basis.
12. How to Contact Us. If you have questions about this Privacy Policy, please email us at helpdesk@staffwithinsight.com with “Privacy Policy” in the subject line or mail us at the following address: AHTG, 3051 Willowood Rd, Edmond, OK 73034.
13. California Addendum. If you are a California user of the App, this California Addendum applies to our processing of Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, but does not include de-identified or aggregate information or publicly available information (“California Personal Information”). For California users of the App, the provisions of this California Addendum prevail over any conflicting provisions in other sections of this Privacy Policy.
(a) We do not sell, and in the past 12 months, we have not sold California Personal Information.
(b) If you are a California consumer, you have certain rights related to your California Personal Information under the California Consumer Privacy Act and California Privacy Rights Act. For example, you have:
(i) The right to know:
(A) What California Personal Information we have collected about you, including categories of personal information? Please see Section 1 (Information We Collect) for the types of information we collect about you.
(B) The categories of sources from which the California Personal Information is collected. We collect information that you submit to us on the App and from your usage of the App, as described in Section 1 (Information We Collect).
(C) The business or commercial purpose for collecting, selling, or sharing California Personal Information. We use California Personal Information as described in Section 2 (How We Use Your Information).
(D) The categories of third parties to whom we disclose California Personal Information, and the specific pieces of California Personal Information we have collected about you. We collect California Personal Information on behalf of our client for which you submitted California Personal Information. They have access to your California Personal Information as described in Section 2(a)–(b), and they will disclose your California Personal Information to the facilities to which you apply for work or agents on the facility’s behalf, such as the facility’s managed service provider, vendor management system provider, or third-party transfer platform. Also, as described in Section 2(d), third-parties companies performing services for us involving the App may have access to your California Personal Information.
(ii) The right to correct inaccurate California Personal Information that we have collected about you. Please contact us as described in Section 13(g) if you believe we have inaccurate California Personal Information about you.
(iii) The right to delete California Personal Information we collected from you, subject to certain exceptions. If you would like for us to delete the California Personal Information we collected from you, please contact us as described in Section 13(g). Please note that we will not delete California Personal Information that is subject to a deletion exception. These exceptions include when required to be retained by law or required for our essential business purposes, such as providing the App services to you or our clients. These exceptions also include record retention schedules and other requirements mandated by law that prohibit or restrict the deletion of certain personal information.
(iv) The right to opt out of the sale or the sharing of California Personal Information. We do not sell California Personal Information.
(v) The right to opt out of the sharing of California Personal Information with third parties for cross-contextual behavioral advertising.
(vi) The right to limit the use or disclosure of your sensitive personal information. We do not use or disclose sensitive personal information for purposes that, under applicable law, require us to limit the use or disclosure of sensitive personal information.
(vii) The right to opt-out of the use of automated decision-making technology. We do not use automated decision-making technology.
(viii) The right to know about data retention. We retain your California Personal Information for the period of time necessary to provide you access to the App, to comply with applicable laws, and to adhere to our obligations to our clients (whichever is longer). We will also retain your personal data where we have an ongoing legitimate business need to do so. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.
(ix) The right not to receive discriminatory treatment by the business for exercising privacy rights conferred by applicable law, including the right not to be retaliated against for exercising your rights. We will not discriminate against you for exercising your rights under this Privacy Policy or applicable law.
(c) If you contact us regarding your California Personal Information, we will take steps to verify your identity before granting you access to your California Personal Information or acting on a request from you regarding your California Personal Information. We may require you to provide your first name, last name, email address, and any other necessary information to verify your identity. We cannot respond to your request or provide you with California Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. When you submit a request regarding your California Personal Information, we will use the information you provide to process your request and to maintain a record of your request. However, we may partially or wholly deny your request as allowed by applicable law.
(d) You may only make a verifiable consumer request for access or data portability twice within a 12-month period free of charge. You may also make a verifiable consumer request on behalf of your minor child.
(e) Under California law, you may designate an authorized agent to make a request regarding your California Personal Information on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. We will require the agent to provide proof of that written permission. To the extent permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.
(f) We will respond to a verified consumer request for California Personal Information within 45 days of receipt. If we require more time (up to 45 additional days), we will notify you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt unless the request is for California Personal Information collected on or after January 1, 2022. The response will also explain the reasons we cannot comply with a request, if applicable.
(g) For data portability requests, we will select a format to provide your personal information that is readily useable and in a format that allows you to transmit this information to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
(h) To exercise the access, data portability, and deletion rights described above, please submit a request using one of the following methods:
· Emailing us at helpdesk@staffwithinsight.com
· Calling us at 1-800-536-3001
14. Colorado Addendum. If you are a Colorado user of the App, this Colorado Addendum applies to our processing of Information that, pursuant to the Colorado Privacy Act (the “CPA”), is linked or reasonably linkable to an identified or identifiable person, but does not include de-identified data or publicly available information (“Colorado Personal Information”). For Colorado users of the App, the provisions of this Colorado Addendum prevail over any conflicting provisions in other sections of this Privacy Policy.
(a) Under the CPA, Colorado consumers have the right to be informed about the data we collect about them.
(b) If you are a Colorado consumer as defined by the CPA, you have certain rights related to your Colorado Personal Information. For example, you have the right:
(i) To confirm whether or not we are processing your Colorado Personal Information and to access such personal data. Please see Section 1 (Information We Collect) for the types of Information we collect about you and Section 2 (How We Use Your Information) on how we use your Information.
(ii) The right to correct inaccurate Colorado Personal Information that we have collected about you. Please contact us as described in Section 14(g) if you believe we have inaccurate Colorado Personal Information about you.
(iii) To delete Colorado Personal Information we collected from you, subject to certain exceptions. If you would like us to delete the Colorado Personal Information we collected from you, please contact us as described in Section 14(g). Once we receive and verify your consumer request, we will delete your Colorado Personal Information from our records if deletion is required by the CPA, unless an exception applies.
(iv) To obtain a copy of your Colorado Personal Information. You have the right to obtain a copy of your Colorado Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance.
(v) To opt out of targeting advertising, the sale of Colorado Personal Information, or profiling. We do not use targeted advertising, sell Colorado Personal Information, or use profiling as defined by the CPA.
(c) If you contact us regarding your Colorado Personal Information, we will take steps to verify your identity, as required or permitted under applicable law, before granting you access to your Colorado Personal Information or acting on a request from you regarding your Colorado Personal Information. We may require you to provide your first name, last name, email address, and any other necessary information to verify your identity. We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. When you submit a request regarding your Colorado Personal Information, we will use the information you provide to process your request and to maintain a record of your request.
(d) You may only make a verifiable consumer request once within a 12-month period free of charge. We will charge a fee in accordance with applicable law for any additional requests within the same 12-month period. You may also make a verifiable consumer request on behalf of your minor child.
(e) You may designate an authorized agent to make a request regarding your Colorado Personal Information on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. We will require the agent to provide proof of that written permission. To the extent permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.
(f) We will respond to a verified consumer request for personal information within 45 days of receipt. If we require more time (up to 45 additional days), we will notify you of the reason for the additional time. If we determine that we cannot comply with your request, we will explain the reasons why we cannot comply with your request.
(g) To exercise your rights under the CPA, please submit a request using one of the following methods:
· Emailing us at helpdesk@staffwithinsight.com
· Calling us at 1-800-536-3001
(h) If we deny your request to access, delete, correct, or opt-out, you have the right to appeal such decision by submitting your request to appeal to helpdesk@staffwithinsight.com. Within 45 days of our receipt of your appeal request (which we may extend by another 60 days if reasonably necessary), we will inform you of any action taken or not taken in response to the appeal, including an explanation of the reasons for the decisions. If your appeal is denied, you have the right to submit a complaint to the Colorado Attorney General. To file a complaint with the Colorado Attorney General, please visit: https://coag.gov/file-complaint/
15. Virginia Addendum. If you are a Virginia user of the App, this Virginia Addendum applies to our processing of Information that, pursuant to the Virginia Consumer Data Protection Act (the “CDPA”), is linked or reasonably linkable to an identified or identifiable person, but does not include de-identified data or publicly available information (“Virginia Personal Information”). For Virginia users of the App, the provisions of this Virginia Addendum prevail over any conflicting provisions in other sections of this Privacy Policy.
(a) Under the CDPA, Virginia consumers have the right to be informed about the data we collect about them.
(b) If you are a Virginia consumer as defined by the CDPA, you have certain rights related to your Virginia Personal Information. For example, you have the right:
(i) To confirm whether or not we are processing your Virginia Personal Information and to access such personal data. Please see Section 1 (Information We Collect) for the types of Information we collect about you and Section 2 (How We Use Your Information) on how we use your Information. We do not profile as defined by the CDPA.
(ii) The right to correct inaccurate Virginia Personal Information that we have collected about you. Please contact us as described in Section 15(g) if you believe we have inaccurate Virginia Personal Information about you.
(iii) To delete Virginia Personal Information we collected from you, subject to certain exceptions. If you would like us to delete the Virginia Personal Information we collected from you, please contact us as described in Section 15(g). Once we receive and verify your consumer request, we will delete your Virginia Personal Information from our records if deletion is required by the CDPA, unless an exception applies.
(iv) To obtain a copy of your Virginia Personal Information. You have the right to obtain a copy of your Virginia Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance.
(v) To opt out of targeting advertising, the sale of Virginia Personal Information, or profiling. We do not use targeted advertising, sell Virginia Personal Information, or use profiling.
(c) If you contact us regarding your Virginia Personal Information, we will take steps to verify your identity, as required or permitted under applicable law, before granting you access to your Virginia Personal Information or acting on a request from you regarding your Virginia Personal Information. We may require you to provide your first name, last name, email address, and any other necessary information to verify your identity. We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. When you submit a request regarding your Virginia Personal Information, we will use the information you provide to process your request and to maintain a record of your request.
(d) You may only make a verifiable consumer request up to twice within a 12-month period. You may also make a verifiable consumer request on behalf of your minor child. In general, we do not charge for providing you with your Viriginia Personal Information. However, if your request is manifestly unfounded, excessive, or repetitive, we may charge you a reasonable fee to cover our administrative costs of complying with your request or decline to act on your request.
(e) You may designate an authorized agent to make a request regarding your Virginia Personal Information on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. We will require the agent to provide proof of that written permission. To the extent permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.
(f) We will respond to a verified consumer request for personal information within 45 days of receipt. If we require more time (up to 45 additional days), we will notify you of the reason for the additional time. If we determine that we cannot comply with your request, we will explain the reasons why we cannot comply with your request.
(g) To exercise your rights under the CDPA, please submit a request using one of the following methods:
· Emailing us at helpdesk@staffwithinsight.com
· Calling us at 1-800-536-3001
(h) If we deny your request to access, delete, correct, or opt-out, you have the right to appeal such decision by submitting your request to appeal to helpdesk@staffwithinsight.com. Within 60 days of our receipt of your appeal request, we will inform you of any action taken or not taken in response to the appeal, including an explanation of the reasons for the decisions. If your appeal is denied, you have the right to submit a complaint to the Virginia Attorney General. To file a complaint with the Virginia Attorney General, please visit: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint